Privacy Policy for SabGro Pet Supplies

Last Updated: July 10, 2026

Sabar Group LLC, operating as SabGro Pet Supplies ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from sabgro.com.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies.

When you make a purchase, we collect:

• Personal Information: Name, billing address, shipping address, email address, and phone number for order fulfillment and customer service purposes only.
• Payment Information: Payment details are collected and processed securely by our PCI-DSS compliant payment processors. Sabar Group LLC does not store, process, or have access to your full credit card numbers or sensitive payment data on our servers.
• Order Information: Products you purchase, order history, and transaction details.

2. Legal Basis for Processing Your Information

We process your personal information under the following legal bases:

• Contract Performance: To fulfill and ship your orders from our U.S. distribution network to ensure timely delivery.
• Legitimate Interest: To communicate with you about orders, provide customer support at support@sabgro.com, screen orders for potential fraud, and improve our website.
• Consent: To send you marketing emails about new products or special offers. You can withdraw consent at any time by clicking the "unsubscribe" link in our emails.
• Legal Obligation: To comply with applicable U.S. laws, tax regulations, and payment processor requirements.

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders from our U.S. logistics network.
• Communicate with you about orders, shipping updates, and provide customer support.
• Screen orders for potential risk or fraud through our payment processors and fraud detection tools.
• Send you order updates and, if you have opted in, occasional marketing communications.
• Improve and optimize our website, analyze site traffic, and enhance user experience.
• Comply with legal obligations, prevent fraud, and enforce our Terms of Service.

4. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We share your information only with trusted third parties who help us operate our business:

• E-commerce Platform: Our website platform provider hosts our store and processes order data securely.
• Payment Processors: PCI-DSS compliant payment processors handle all payment information securely.
• Fulfillment Partners: We share your name, shipping address, and phone number with our U.S. distribution partners solely for packaging and shipping your order.
• US Shipping Carriers: We share your shipping details with carriers like USPS, UPS, and FedEx.
• Analytics Providers: To help us understand site traffic and user behavior.
• Email Service Providers: We use email services to send order confirmations and updates.

5. International Data Transfers

Sabar Group LLC is based in the United States. If you are accessing our website from outside the U.S., please note that your information will be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

6. Your Privacy Rights

CCPA (California Residents): You have the right to request access to, correction, or deletion of your personal information. We do not sell your personal data. Contact support@sabgro.com to exercise these rights.

GDPR (EU Residents): You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. Contact support@sabgro.com to exercise these rights.

General Rights: All users may request access, corrections, or deletion by contacting support@sabgro.com. We will respond within 30 days.

7. Data Retention

We retain your order information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law for tax and accounting compliance.

8. Cookies and Tracking

We use cookies to keep your shopping cart active, remember preferences, and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect website functionality.

9. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from children under 13.

10. Data Security

We implement SSL encryption and secure server infrastructure. While no internet transmission is 100% secure, we take appropriate measures to protect your information.

11. Changes to This Policy

We may update this policy periodically. The "Last Updated" date at the top will reflect these changes.

12. Contact Us

For questions or concerns, contact us:

SabGro (powered by Sabar Group LLC )
30 N Gould St Ste N
Sheridan, WY 82801, USA
Email: support@sabgro.com
Phone: +1 (307) 381-9651
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM MST